MVM Consultancy

Mutual value measurement consultancy package for individual co-operative and mutual enterprises

We recognise that implementing the Mutual Value Measurement Framework© involves a genuine commitment of time and resources for co-operatives and mutuals.

To deploy MVM effectively will require leadership from senior managers, board involvement and ultimately, engagement with your members.

To help with this process, we have designed a consultancy service that can help you as a mutual leader to understand the tool, apply it to your firm, and begin to take advantage of it.

Our consultancy service is designed through a four-step package that is intended to save you time and money by providing support to your executives responsible for implementing the MVM Framework.

Step 1 – Baseline review of business

  • Desktop review of the firm’s stated purpose, annual reports, marketing documentation etc
  • Consider the application of MVM criteria to existing practice

Step 2 – Workshop with key leaders/ stakeholders to go through MVM tool

  • Introduce MVM and reporting framework
  • Go through MVM reporting items, discuss individually
  • Using MVM – Test purpose, strategy and marketing against criteria of MVM

Step 3 – We Produce a Mutual value report statement

  • We will make an assessment of how the co-operative or mutual is performing against MVM reporting items
  • A written statement, which could be used to communicate to employees, clients, partner organisations and suppliers, the organisation's chosen approach to mutuality
  • We will share a draft report of this assessment with the mutual

Step 4 – Consider feedback and finalise statement

  • We will consider feedback from mutual
  • Finalising statement and providing report with recommended plans, drawing on case studies of different mutuals’ approach to each MVM criterion
  • Deliver final Mutual Value report to mutual

Potential add-ons/ follow up work:

  • Plans to leverage mutuality for ESG investments
  • Developing membership strategies
  • Matching governance structures to mutual purpose
  • Stakeholder engagement plans

"Mutuo used their deep expertise to help us fully identify the many ways Newcastle Building Society creates value for its members and wider society. The Mutuo team made the Mutual Value Measurement experience straightforward and simple. I would recommend their approach to any mutual business.”

Andrew Haigh

Chief Executive, Newcastle Building Society